ABOUT OUR SERVICES

Synonymous with excellence, LINDT chocolate always makes a memorable gift. Whether as a gesture of gratitude or employee recognition, for hospitality turndown, promotional incentive, corporate celebration or holiday gifting, LINDT has an exquisite collection of gifts sure to leave a lasting impression. Our Corporate Gift Team is dedicated to helping you find the perfect gifts for any occasion and assuring the timely completion of your order.

ORDERING INFORMATION

HOW TO ORDER

PARTNER WITH OUR TEAM: Our dedicated Corporate Gift Team is available to help you select the perfect Lindt Chocolate for all your gifting needs. Call us at 1.877.MY.LINDT 9am - 5pm EST, Monday through Friday, or Contact us with any questions or for assistance

VISIT ONE OF OUR LINDT CHOCOLATE SHOPS: To find a store near you, click here. Our Chocolate Advisors are an excellent source of information to help you find gifts for every occasion.

SHOP ONLINE: Our website offers a full product assortment, making it easy to place your order at any time. Shop our Corporate Gift assortment 24 hours a day, 7 days a week. If you have one of our Corporate Gift catalogs, you can search products by item number for quick and easy ordering.

LINDT EXCLUSIVE VOLUME DISCOUNTS

Orders of $500 or more in total merchandise are eligible to receive our exclusive corporate volume discount. Discounts are applied to total merchandise (excluding taxes, shipping & handling, customization charges and gift card purchases) on a per-order basis. Volume discounts are available with phone and in-store orders only.

SPEND $500-$1,500, SAVE 5%
SPEND $1,501-$3,000, SAVE 10%
SPEND $3,001-$5,000, SAVE 15%
SPEND $5,001 & above, SAVE 20%

MULTIPLE GIFT RECIPIENTS

We are happy to help you ship gifts to multiple recipients. Please contact our Corporate Gift team at 1.877.MY.LINDT or email us to review your gifting needs and receive our Recipient Address Form. We guarantee the confidentiality of your recipient lists. Please ensure all shipping addresses provided are accurate.

CUSTOMER SERVICE

At Lindt we are as dedicated to providing you with quality customer service as we are passionate about creating exceptional chocolate. Our Corporate Gift Team wants to ensure your complete satisfaction with your order and our chocolate. If you are not completely satisfied, or if you need assistance, please contact our Corporate Gift Team at 1.877.MY.LINDT so we may assist you.

ORDER PROCESSING

For corporate orders placed via phone, fax or email with our Corporate Gift Team, please allow 3 business days for processing from the date of order confirmation. For customized corporate orders, please allow 10 to 12 business days for processing from the date of order confirmation.

CUSTOMIZATON

Personalize the perfect gifts from Lindt with ribbon or a wrap, custom printed with your name, logo or personalized message. To learn more about our customization options, click here.

PAYMENT METHODS

We gladly accept MasterCard, VISA, American Express, Discover. We are unable to accept check, money order or cash. Please note: Your billing information must match that of your credit card for security reasons.

SALES TAX

Our Corporate Gift Team will calculate all applicable taxes, shipping and handling charges for you prior to finalizing your order. Taxes, shipping and handling for online orders will be calculated during checkout.

SHIPPING POLICIES

LINDT chocolate is premium quality chocolate and is perishable in unfavorable conditions. To ensure your order arrives in perfect condition, we carefully pack and protect your order to maintain ideal conditions during shipping. We ship our chocolate using UPS delivery from our facility in New Hampshire. LINDT will ship your order to the shipping address(es) you provide. Please provide a street address, suite or apartment numbers when necessary to ensure proper delivery. We also encourage you to ship your order to a secure address, and/or an address which has someone available to receive your package. Regretfully at this time we are unable to offer shipping to PO boxes, APO/FPO, or international addresses. We apologize for any inconvenience this may cause.

To ensure product quality we are unable to offer Ground shipping for select states. Available shipping methods for your state will be detailed at the time of order processing.

RETURN POLICY

To view our return policy, please click here. (http://www.lindtusa.com/info-exec/display/return_policy)

IMPORTANT HOLIDAY SHIPPING DATES

For Holiday 2011 orders, please note our shipping schedule below. Order confirmation must be received by 3pm EST on the following dates.

Gifts to arrive by 12/02, Order confirmation by 11/23
Gifts to arrive by 12/09, Order confirmation by 12/02
Gifts to arrive by 12/16, Order confirmation by 12/09
Gifts to arrive by 12/23, Order confirmation by 12/16

Dates based on item availability. For guaranteed delivery, expedited shipping methods must be used.